I have Requisition Email Notification news. Do we want to hear the positive or the not-so positive news first?
I tend to request the not-so positive news first, so the information-unloading can end on a somewhat uplifting note. Hope I’m not alone in this train of thought.
Not-so positive news:
Lately, PeopleSoft has been testing my patience. The email notification process has decided to take a little stay-cation, if you will.
This issue is still somewhat mysterious to us – but we do have a few answers. One aspect seems to be that of unmatched email addresses between PeopleSoft databases (FIN, HR, etc). If the email addresses were unmatched, an email notification related to Requisition matters would not send.
When I say Requisition matters, I’m referring to:
- Your Requisition being sourced into a Purchase Order
- A Requisition requiring Amount Approval
This issue seems to also have a few more layers to it however, so we’re still attempting to decipher all the factors.
I haven’t pulled all my hair out.
That’s not it, don’t worry.
As always, you can still find out your Purchase Order ID w/o waiting for that email notification to come through. Look your Requisition back up in PS, once open click on the Document Status link you will find on the page of the order. This will open a new window, which will contain details of all the documents that correspond with your Requisition (ie. Purchase Order, Vouchers, Payments, etc.).
My dedication to you guys is to continue to work with the highly intelligent technical people on our team and clear this up.
Stay with me.